The waitress continued to apologize: "I'm sorry, I really didn't mean it. I don't know why I slipped. I'm truly sorry, let me wipe it for you."
The waitress said as she put down the heavy water jug in her hands and intended to take out tissues to wipe the boy's clothes.
"Stop right there!"
An aggressive-looking middle-aged woman reached out and slapped the waitress's hand, angrily saying, "Do you think someone like you can casually touch my son's clothes? I see you have no idea of your own status!"
The waitress was a bit dazed. Spilling soup on a customer was her fault, and what she was doing was just the normal procedure. As service staff, they undergo systematic training on how to handle various unexpected situations.
Generally speaking, handling the situation like this would typically result in the customer's understanding.
But today, she obviously encountered a tough case. This customer was a bit difficult to deal with.
