"I am the authority on this train. If you have a complaint, you can write it in the suggestion book. It's posted in Car 13."
The train policeman's voice grew even colder. He was confident his handling of the situation was flawless, so he wasn't afraid of this woman's complaints. Besides, his superiors had no time to deal with such an unreasonable woman.
"What kind of attitude is that? Where's the conductor? I want to speak with him!"
Bernice was furious. For the past two years, everything had been going her way, and this was the first time anyone had spoken to her so rudely. The nerve! 'This man probably makes just a few dozen yuan a month,' she thought. 'A single bottle of my perfume costs more than that. Who does he think he is, putting on airs in front of me!'
